At Poshvia, your privacy is our top priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information from you:
Personal Information:
Your name, billing and shipping address, email address, phone number, and any details you provide during checkout, account registration, or customer support communication.
Payment Information:
Payments are processed securely through trusted third-party payment providers (such as Stripe or Afterpay). Poshvia does not store or have access to your complete payment card details.
Device & Usage Data:
This includes your IP address, browser type, device information, operating system, and pages visited. We use this information to improve website performance, enhance user experience, and maintain security.
Communication Records:
We may store communication details such as emails, messages, or phone conversations for customer service quality assurance.
2. How We Use Your Information
Your information helps us to:
- Process and deliver your orders accurately
- Provide responsive and efficient customer support
- Improve our website, products, and user experience
- Send service updates, promotional offers, or newsletters (only if you have opted in)
- Comply with legal and tax obligations
3. Sharing Your Information
Poshvia does not sell, rent, or trade your personal information.
We share it only when necessary, such as with:
- Shipping carriers for order delivery
- Payment processors for secure transaction handling
- Law enforcement or legal authorities when required by law
All partners are bound by confidentiality and data protection obligations.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve your browsing experience
- Remember your preferences
- Offer personalized recommendations
- Analyze site traffic and performance
You can choose to disable cookies in your browser settings, but certain features of the site may not function properly.
5. Data Security
We use SSL encryption, secure servers, and other advanced measures to protect your data from unauthorized access, misuse, or disclosure.
While we strive to ensure maximum protection, no online platform can guarantee 100% security.
6. Your Rights
You have the right to:
- Access, update, or request deletion of your personal data
- Withdraw consent for marketing communications at any time
- Object to or restrict certain data processing activities
To exercise your rights, please contact us at help@poshvia.com.
7. External Links
Our website may contain links to third-party sites. Poshvia is not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies separately.
8. Data Retention
We retain your data only as long as necessary to:
- Fulfill your orders and provide services
- Comply with legal, tax, and regulatory requirements
- Resolve disputes or enforce agreements
Once data is no longer required, it is securely deleted or anonymized.
9. Additional Rights Under GDPR & CCPA
If you are located in the European Economic Area (EEA) or California, you may have additional rights, including:
- The right to request access to your personal data
- The right to request correction or deletion
- The right to data portability
- The right to restrict or object to data processing
To exercise these rights, contact us at help@poshvia.com.
10. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Brand Name: Poshvia
Address: 401 Ryland St. STE 200-A Reno, NV 89502, USA
Customer Support:
Email: help@poshvia.com
Phone: +16288424170
Hours: Monday – Friday | 9:00 AM – 6:00 PM