At Poshvia, your satisfaction is our priority. If for any reason you are not completely happy with your purchase, you may return the item within 15 days of receipt.
1. Conditions for Returns
To be eligible for a return:
- The item must be unused and in its original condition.
- It must be returned in the original packaging.
- The return request must be made within 15 days of receiving your order.
2. How to Return an Item
- Contact Us
- Email us at help@poshvia.com with your order number and reason for return.
- Get Return Authorization
- Our support team will respond with a Return Authorization Number and detailed instructions.
- Ship the Item
- Send the item to the address provided in the Return Authorization email.
- Return shipping is free for eligible items (defective, incorrect, or damaged).
- If the item is not defective or incorrect, you may still return it, but it must meet the eligibility requirements above.
3. Non-Returnable Items
We cannot accept returns for items that:
- Are used or not in original condition
- Were customized or altered
- Are not defective or damaged upon arrival
4. Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product:
- Contact us within 15 days of delivery
- We will arrange for a replacement or provide an appropriate resolution
- Return shipping for these cases is always free
Contact Us
Brand Name: Poshvia
Registered Business: Powercom Solution LLC
Business Office Address:
401 Ryland St. STE 200-A
Reno, NV 89502, USA
Warehouse & Shipping Address:
2871 Tori Way
Henderson, NV 89074-3268, USA
Customer Support:
📧 Email: help@poshvia.com
📞 Phone: +1 628-842-4170
🕒 Business Hours: Monday – Friday | 9:00 AM – 6:00 PM (PST)